Leveraging Technology for Efficient Supply Chain Management in Essentials and Food Delivery Platforms
DOI:
https://doi.org/10.58445/rars.2862Keywords:
Supply Chain Management, Food delivery platforms, Essentials DeliveryAbstract
AbstractThe rapid expansion of the essentials and food delivery sector has redefined consumer expectations for speed, convenience, and reliability, making efficient supply chain management (SCM) more critical than ever. The surge in demand during events such as the COVID-19 pandemic exposed vulnerabilities in traditional supply chains while accelerating the adoption of digital solutions. This paper examines how emerging technologies—including artificial intelligence (AI), Internet of Things (IoT), blockchain, advanced analytics, and automated warehousing—are transforming supply chain operations in essentials and food delivery platforms. Drawing on global case studies, it analyzes how leading companies like Amazon Fresh, Instacart, and Swiggy leverage these tools to enhance real-time visibility, optimize inventory, reduce waste, and improve last-mile delivery efficiency. The paper also explores challenges associated with integrating new technologies, including data privacy, infrastructure gaps, and the cost of digital transformation, especially for smaller players. Ultimately, this study argues that technological integration is not merely an operational upgrade but a strategic imperative for resilience and scalability in the essentials and food delivery sector. By reframing technology as the backbone of modern supply chain strategy, platforms can deliver on their promises of speed, affordability, and reliability while adapting to a future of increasingly complex consumer demands.
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